Creating and Maintaining your customer relationships is the key to a strong business

Some businesses hate dealing with customers they see them as an annoying necessity

And yes the saying the customer is always right isn’t true

However, customers are essential for having a business, without customers you have a hobby

Without the relationship with your customers then you don’t have the opportunity to understand them more fully and serve them better

So don’t get caught up working with middle men who seek to take the relationship with the customers away from you even if you think it’ll be easier

Build systems that enable you to enhance your relationship with your customers

It’s much better to fix any of the tensions the customers create in your business than try and hide from the problem

Get the weekly email straight to your inbox